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Following oBike saga, Mobike removes $49 deposit policy for existing and new users in S'pore

Following oBike saga, Mobike removes $49 deposit policy for existing and new users in S'pore

Following oBike saga, Mobike removes $49 deposit policy for existing and new users in S'pore

At the back of oBike's deposit saga, fellow bike-sharing operator Mobike announced today a deposit-free policy for its existing and new users.

This is only applicable to users who have registered a Mobike account using a Singapore number.

Since its launch in Singapore in March 2017, Mobike has imposed a one-time, fully refundable deposit of $49 to encourage proper usage of its bikes.

But for the past year, Mobike's data has shown that its bikes have been "widely used consciously in Singapore" so "riders can be freed from a deposit".

To request for a refund, users can simply log on to the Mobike mobile app and tap on the 'Refund' button located under the 'My Wallet' tab.

Photo: Vulcan Post

Mobike will start the refund process immediately upon receiving the request, and the actual credit of $49 will be refunded into user's account within 10 working days.

"We would like to thank our riders in Singapore for helping to cultivate a healthy and enjoyable bike-sharing experience for all. In our show of appreciation, we are waiving deposits for Singapore-registered users," said Sharon Meng, country manager of Mobike Singapore.

"With regards to deposits, Mobike guarantees that the user's deposit is safe and available for a full refund anytime."

Also read: oBike users fail to get $49 deposit refunds following its Singapore exit

This article was first published on Vulcan Post

NDP tank hits traffic light: NSF responded with the appropriate SOP, says Mindef

NDP tank hits traffic light: NSF responded with the appropriate SOP, says Mindef
The L2SGs will resume their participation in National Day Parade 2025, said Mindef.
PHOTO: Screengrab/TikTok/@kneegrowth

The full-time national serviceman (NSF) operating the Leopard 2SG Main Battle Tank (L2SG) involved in a recent incident responded with the appropriate standard operating procedure, said the Ministry of Defence (Mindef).

In a statement on Friday (July 11), Mindef said that investigations into the technical issue experienced by the L2SG on July 5 have concluded and that the tanks will resume participation in the NDP mobile column. 

"The L2SG operator, a full-time National Serviceman, responded with the appropriate standard operating procedure, and activated the parking brake to bring the affected L2SG to a stop," said Mindef.

This was the first time the Singapore Armed Forces (SAF) has experienced such a technical fault in its L2SG fleet, added the ministry.

"No issues were detected for the affected L2SG before it moved out," Mindef said, adding that all mobile column assets undergo thorough checks before each deployment.

Investigations found that an internal component within the transmission, specifically the conduit for the transmission fluid to the service brake, had malfunctioned.

The faulty component led to a loss of transmission oil pressure, subsequently resulting in a partial loss in its steering and braking power.

"Comprehensive checks performed across the L2SG fleet since the incident have determined that it was an isolated one," Mindef said.

According to RENK GmbH - the transmission's original equipment manufacturer - the malfunction observed during the incident was "previously unknown", and that they are working with SAF to ensure that this doesn't happen again. 

Following additional checks, all transmissions in the L2SG fleet have been deemed to be "in good working order", and will resume their participation in NDP celebrations. 

"The safety and well-being of the public and our crews remain of paramount importance. Our crews are trained to respond to different situations with established standard operating procedures," Mindef said.

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NDP 2025: Leopard tank which hit traffic light had faulty component

dana.leong@asiaone.com

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