Customer service

Customer service

Customer service

Hawker boss earns praise for online apology over customers' 'difficult experiences' with an employee

Hawker boss earns praise for online apology over customers' 'difficult experiences' with an employee

'Bro, you stupid or what': Woman says delivery driver takes CCTV camera instead of package placed outside door

Pay $9 for air-con? Extra charges by private-hire driver in Malaysia sparks criticism

'We gave him a second chance': Noodle chain fires employee who argued with customer at Tampines stall

SBS Transit staff finds $10k cash in envelope on MRT train, returns it to distressed passenger

HairFun salon chain, previously known as Scissor & Comb, under investigation for sales tactics

'Threatened staff, made derogatory remarks': Hougang restaurant responds to diner's 'super horrible' experience

'They were even angry': Crash survivor of KL-Singapore coach urges bus company to be 'more humane'

'He gave me a dressing-down because I was sold out': $2 chicken rice promo met with ugliness

'4 hours and counting': Domino's Pizza struggles to keep up with National Day orders, customers left fuming

'Is it justified?' Man upset by 20 cent charge for using own container to buy coffee at Bishan coffee shop

McDonald's sales fall globally for first time in more than 3 years

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