Award Banner
Award Banner

Pilots, cabin crew bid goodbye to temporary roles in public service for flying despite uncertainties

Pilots, cabin crew bid goodbye to temporary roles in public service for flying despite uncertainties
SIA flight stewardess Chloe Phang and pilot Eugene Tui took up a temporary role in June 2020 and returned to flying in January 2021.
PHOTO: The Straits Times/Kevin Lim

SINGAPORE - Singapore Airlines pilot Eugene Tui and his family have had to make several sacrifices after his income plunged by over 50 per cent last year, when the Covid-19 pandemic led to the mass grounding of flights.

The 41-year-old's wife returned to work as a teacher. The couple also sold their family car to better support their three children.

With the bulk of SIA's planes grounded, Mr Tui took up a temporary role in June last year to help out in Covid-19 contact tracing operations. He did so well that he was promoted to lead a team after two months on the job.

Despite the uncertainty surrounding the aviation sector, Mr Tui jumped at the chance to return to flying in January this year.

He is among many SIA Group pilots and cabin crew members who have done so after temporary roles in the public service.

SIA Group is made up of SIA and its budget carrier arm Scoot.

A spokesman said that since the start of the pandemic, about 2,100 flight crew have been deployed to external roles in the public service such as care ambassadors in hospitals and contact tracers.

About 300 SIA Group cabin crew and pilots remain deployed in such roles at the moment.

Meanwhile, budget carrier Jetstar Asia said about half of its pilots and cabin crew are back at work. Some of them remain on furlough, or unpaid leave, but have taken up temporary positions elsewhere.

On why he returned to aviation, Mr Tui said: "I would have loved to continue to play my part in fighting the Covid-19 pandemic. The supplementary income from contact tracing was also good for my family.

Read Also
SIA stewardess shows what working on an aircraft is like during Covid-19
lifestyle
SIA stewardess shows what working on an aircraft is like during Covid-19

"But I returned because flying has always been my first love, and I wanted to be current in (my) flying (skills) when the aviation sector recovers."

But the role of flight crew has changed significantly from before the pandemic.

For instance, Mr Tui said his flying hours now are 20 to 25 hours less than what it was before.

Flight stewardess Chloe Phang, 24, who worked as a care ambassador from last October to April at Ng Teng Fong General Hospital before returning to SIA, said her flight frequency is about 40 per cent lower than before.

She has taken up part-time jobs - as a dental assistant and a receptionist at a clinic - to help cushion the financial impact.

Such an arrangement was not allowed before the pandemic, but SIA and Scoot have waived the rule to help staff cope with reduced earnings.

Other than precautions such as the wearing of personal protective equipment, Ms Phang said another change was the introduction of frequent Covid-19 swab tests. She has to undergo about eight swab tests a month, depending on where she is flying to.

Mr Tui said: "I am not sure whether my nostrils have gotten bigger with all the swabbing, but we understand the need, it's for the larger good."

Scoot flight steward Jimmy Pung, 37, who returned to flying last December after working as a community service executive, said another change affected flights in which they have to stay overnight in the destination city.


Scoot flight steward Jimmy Pung said he is looking forward to more passengers returning to planes. PHOTO: The Straits Times/Kevin Lim

Prior to the pandemic, such flights come with the perk of being able to tour the city. But due to mandatory precautions now, flight crew have to stay in their hotel room throughout the layover period.

On how he copes with this, Mr Pung said: "We can always download a lot of Netflix movies... I also try to look for YouTube videos to do workouts in the hotel room."

Jetstar Asia flight stewardess Raudhah Rihat, 41, said she misses the days when she was able to be more hands-on in helping passengers, which is not possible now due to Covid-19 restrictions in place.

She added that as the flights are mostly for repatriations, the passengers keep to themselves more.

"But we do hope this will change as leisure travel opens, and we are able to serve and interact more closely with passengers."

Jetstar Asia customer service managers Roslinah Katon Wilson (left) and Raudhah Rihat. PHOTO: The Straits Times/Kevin Lim

Pilots and cabin crew who have yet to return to flying are now eagerly counting down the days till they can take off again.

Jetstar Asia flight stewardess Ms Roslinah Wilson, 48, who is working as a safe distancing ambassador for the Singapore Food Agency while on furlough, said: "Flying gives me the opportunity to meet people from all walks of life, and I get to see and understand different cultures and practices.

"I cannot wait to return to flying again."

This article was first published in The Straits TimesPermission required for reproduction.

homepage

trending

trending
    30 evacuated after fire breaks out at barbecue restaurant in Geylang
    Former Malaysian PM Abdullah Badawi dies at 85
    'It almost exploded': Passenger recalls close call after Causeway Link bus catches fire on AYE
    'Ready and happy to make way for party renewal': Amy Khor to retire after 24 years as MP
    'Every Singaporean connects to the kopitiam': Eric Khoo and 6 local directors celebrate identity in SG60 film Kopitiam Days
    PM Wong addresses first-time voters ahead of GE, vows to work with youth to tackle future challenges
    Haidilao Singapore launches new seasonal menu, with live Miao ethnic dance performances for a limited time only
    US-China tariff war a major risk: Singapore slashes GDP forecast for 2025 to 0 to 2%
    Man finds shelter and job after being homeless for a year
    Huang Zitao sells out 50k feminine pad samples made in own 'transparent' factory
    This new American malt shop along Joo Chiat Road looks like it came straight out of a Wes Anderson film
    'We need more voices, more perspectives': Senior Counsel Harpreet Singh Nehal among new faces in WP volunteers video

Singapore

Singapore
    • 'We are here to defy the odds': PAP's Aljunied team acknowledges tough fight, eyes return after 14 years
    • 'I am a fighter': Criminal lawyer Marshall Lim, PAP's candidate for Hougang SMC
    • SG60 Baby Gift distribution kicks off: PM Wong pledges to do everything possible to support families
    • 'We ask for your support to continue in the next term': PM Wong to helm same team for Marsiling-Yew Tee GRC
    • Singaporean households to receive $500 CDC vouchers from May 13
    • PAP's Lam Pin Min unveils team to contest Sengkang GRC, pledges to 'win back trust' of residents
    • GE2025: Victor Lye and Jasmin Lau seen with SM Lee Hsien Loong at Ang Mo Kio GRC
    • Van driver, 69, arrested for drink driving after crashing into 7 parked vehicles in Ang Mo Kio
    • Multi-agency committee set up to ease inconveniences for residents moving into new BTO flats
    • Billion-dollar nickel scam: Ng Yu Zhi spent $7m on luxury cars he gave to wife, girlfriends

Entertainment

Entertainment
    • Gossip mill: Vicki Zhao makes rare video appearance, Chinese drama slammed for using AI Dilraba Dilmurat, Nam Yoon-su accidentally reposts NSFW content
    • Unreleased song by late Teresa Teng found in Japan, to be included in album this year
    • Former TVB actor Ku Feng dies aged 94
    • 'Cannot think of a better community of storytellers to tell our story': Local content announced to celebrate 'Singaporean-ness' for SG60
    • Shirley Manson found photo shoots damaging to her self-esteem
    • Katy Perry sang What a Wonderful World as space flight returned to Earth
    • Jacob Elordi says Adolescence actor Owen Cooper was 'intimidating' on the set of Netflix's Wuthering Heights
    • Aimee Lou Wood says Saturday Night Live impersonation was 'mean and unfunny'
    • Gayle King nervous about heading into space
    • Brazilian DJ Alok fears visa removal for international artists in US

Lifestyle

Lifestyle
    • From transport to co-living space: Sneak peek at Singapore's first MRT train hotel
    • Changi Airport reclaims World's Best Airport title in 2025, 13th time at top spot
    • Hello, Sunny! Simonboy announces birth of son, shares scary moment where 'we lost his heartbeat'
    • 140 coffeeshops in Singapore offering SG60 promotions and discounts, here's what to expect
    • MG takes aim at BYD with its new S5 electric SUV
    • Thailand celebrates its New Year with water festival
    • Time travel, Singapore style: 60 landmarks that have shaped the Lion City
    • How couples should structure property ownership in Singapore (before it gets messy)
    • Would you visit a 'floating' mosque? 4 unique mosques for your bucket list
    • Questions I wish I could ask my friends with kids

Digicult

Digicult
    • A $500 wake-up call: How the Samsung Galaxy Ring made me realise my stress
    • Monster Hunter Wilds producer explains how game has remained unique and fresh over 20 years
    • Google Pixel 9a: The best AI-centric phone under $800 in 2025?
    • Western intelligence agencies warn spyware threat targeting Taiwan, Tibetan rights advocates
    • Taiwan says China using generative AI to ramp up disinformation and 'divide' the island
    • Russian court fines Telegram app for refusal to remove anti-government content, TASS reports
    • One Beijing man's quest to keep cooking — and connecting with Americans — on camera
    • Nintendo Switch 2 to launch in June with US$449.99 price tag
    • Games in April: RPGs, racing and Ronaldo in a fighting game
    • Is it time to get a MacBook at a good price? The M4 MacBook Air says yes

Money

Money
    • Giant deal: Malaysian company to acquire Cold Storage and Giant supermarket chains in Singapore
    • Japan says no plan for big concessions in talks on US tariffs
    • Marina Bay Sands sees record earnings amid suite expansion, strong visitor demand
    • Tariffs on imported semiconductor chips coming soon, Trump says
    • Best fixed deposit rates in Singapore (April 2025): Minimum deposits from $500, rates up to 2.90%
    • 4 reasons new condos are launched at higher prices than you might expect
    • Best bank offers in Singapore (April 2025): Win a Lilo & Stitch-inspired Hawaii vacation, get up to 50% off flights, and more
    • Here are the biggest 3-bedroom condo units for under $2.1m in Singapore
    • Impact of tariffs on developing countries could be 'catastrophic', says UN trade agency
    • EU brainstorms on how to avert or brace for US tariffs as 90-day window opens

Latest

Latest
  • China's Xi calls for stronger trade ties with Vietnam amid US tariff tensions
  • Trump administration sued over tariffs in US Court of International Trade
  • US Treasury chief holds out hope for China tariff deal, warns duties 'not a joke'
  • Trump says Iran must give up dream of nuclear weapon or face harsh response
  • New Zealand Foreign Minister says partnership with US remains important
  • UN trade agency urges US to exclude poor states from tariffs
  • El Salvador's Bukele says he will not return man the US mistakenly deported
  • Turkey to begin restoration work on dome of Hagia Sophia
  • Second round of US-Iran talks to be held in Oman, Iranian media says citing foreign ministry

In Case You Missed It

In Case You Missed It
  • Two men fight each other at Johor checkpoint over allegation of cutting queue, probe on
  • Ex-MP Lee Bee Wah introduces former MDDI director Goh Hanyan as potential candidate to Nee Soon residents
  • Robert Ng, son of late billionaire Ng Teng Fong, and 3 children to be designated as 'politically significant persons'
  • 'She should be with her family': Employer gives maid plane ticket, $800 to return to Myanmar and search for missing mum
  • 'He needed something to help him fight,' says man who bought Hokkien mee for dying patient
  • Thai woman struggles to evacuate during earthquake while her dog sleeps unfazed
  • Workers painting exterior of Geylang block discover man's skeletal remains in flat
  • 'New, younger' PAP team vows to reclaim WP-controlled Sengkang GRC, says Lam Pin Min
  • New face Jackson Lam 'very good on the ground' and will be asset to Parliament, says Shanmugam
This website is best viewed using the latest versions of web browsers.